Jeez...Mark a 4-level...yikes. You're in great hands. (BTW, we are in the same "category"--not emergent, but urgent [I'll be scheduling surgery with Dr. B tomorrow].)
Well, it's good that you are getting done as waiting started to take its toll. I have a few minutes now...give my cell a call if you get the chance.
You'll be a (unfortunately) cool case discussion at SAS.