Hummmm.....
KL Aguilar,
I would call this facility back and speak with the manager. Tell them that your surgeon wants films - not the CD. I can't believe they don't do hard copies anymore. I wonder if you got a busy X-ray tech that was putting you off or something....Sorry, Poncho's cynical mind at work. I mean the little rural hospital that I work at here in Ohio does both and it is a 4 bed ER and a 25 bed medical / surgical unit.
I wouldn't *think* you should have to go anywhere else to get the hard copies. Surgeons et al tend to want the hard copies (films) frequently and I find it hard to believe they don't offer this service anymore.
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