[dshobbies]

Spending all day on the phone just to straighten out whatever billing mess happens too frequently and is always 'human' error.

A while ago, I was quoted one price for a consultation (alternative therapy) but when leaving, I was charged almost double. The excuse "I'm human, I made a mistake. It happens." Because her response was too immediate and rehearsed, I accused her of deliberately quoting the wrong price. The in office crisis I created by refusing to pay the additional amount was second only to ????. My response - learn from your mistakes and you won't make the same one again. I still can't believe the audacity of that entire office.

Stand your ground people. If told they operated within your network but did not - their mistake, their responsibility.

Judy, I think - if a doctor agrees not to bill you, it's like admitting he made a mistake and can be used against him.